1. Introduction
This Statement of Purpose has been produced in accordance with Regulation 12 and Schedule 3 of the Care Quality Commission (Registration) Regulations 2009 (as amended). It sets out clear information about Silverways Nursing Home, including who we are, the services we provide, and our commitment to residents, families, professionals and regulators.

This document is available to residents, relatives, representatives, staff, professionals and the Care Quality Commission (CQC). Alternative and accessible formats can be provided on request.

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2. Provider Details
Service Name: Silverways Nursing Home
Registered Provider: Christchurch Housing Society
Provider Status: Voluntary organisation with charitable status

Christchurch Housing Society was established in 1946 with the aim of providing accommodation and care services for older people.
Service Address:
Silver Way
Highcliffe
Christchurch
Dorset
BH23 4LJ

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3. Description of the Service and Location
Silverways Nursing Home was built in 1985 and is situated in a quiet residential area of Highcliffe, Christchurch. The home is set within approximately one and a half acres of well-maintained gardens, providing a calm and safe environment for residents.

The service provides accommodation and nursing care for up to 61 residents. Bedrooms and communal areas are designed to promote comfort, dignity, privacy and independence. Residents are encouraged to personalise their rooms where possible.

 

4. Regulated Activities
Accommodation for persons who require nursing or personal care

 

5. Service Type
Care home service with nursing (CHN)

 

6. Service User Groups
Adults aged 18 to 65
Older people aged 65 and over

Residents may have a range of physical, nursing, health-related or emotional needs requiring ongoing nursing support.

 

7. Aims of the Service
The aim of Silverways Nursing Home is to provide a safe, supportive and homely environment where residents receive high-quality, person-centred nursing care, promoting dignity, independence, choice and wellbeing.

 

8. Objectives
• Skilled nursing care that supports residents’ health and wellbeing
• Respectful and dignified treatment of all individuals
• Promotion of human and citizenship rights
• Support for independence and personal choice
• Respect for privacy and confidentiality
• Recognition of individuality
• Meaningful activity and quality of life
• Open communication with families and professionals
• Continuous improvement of care quality

 

9. Values
• Compassion and dignity
• Person-centred care
• Independence and choice
• Equality and inclusion
• Privacy and confidentiality
• Partnership working
• Continuous improvement

 

10. Management and Leadership
Registered Manager: Janine May

The Registered Manager is responsible for the day-to-day management of the service and ensuring regulatory compliance and high standards of care. Governance responsibilities are shared with the Registered Provider.

 

11. Governance and Compliance
The service maintains an up-to-date Statement of Purpose, reviews it annually or sooner if changes occur, notifies CQC of relevant changes, and ensures staff work in accordance with it.

 

12. Equality, Diversity and Inclusion
Silverways Nursing Home is committed to eliminating discrimination, advancing equality of opportunity and making reasonable adjustments to meet individual needs.

 

13. Information for Residents and Families
Residents and representatives may request a copy of this Statement of Purpose at any time and will receive information in a format they can understand.

 

14. Review
Last Reviewed: 5 March 2026
Review Cycle: Annual or earlier if significant changes occur